FAQ

Frequently Asked Questions For My Design to WP

What file format do you work with?

For Magento theme development, we accept all design formats including PSD, AI, JPG, JPEG, PNG, PDF and even sketches. We also accept HTMLs and HTML files to convert your existing websites to Magento Themes.

What is your usual Turn Around time?

It solely depends on nature of project, but we generally request for 3-5 working days for standard theme development.

Do you Sign Non Disclosure Agreements?

Yes. If you have your standard one, please send it to us and if not please request one and the team memebr will send you to review.

I have some Custom Magento Work, how can you help?

We are 125+ team, with an average experience of 3.5 Yrs on Magento. So we are well equipped with the work force to take care of every requirement.

If I hire a developer, what can I ask him to do?

You can assign him any Magento relates tasks. Developer is supposed work whatever you assign him to do.

Do you really work 24X7?

Our team has fixed working hours, however we accept queries and related assiatance 24/7. In some cases, when you hire a developer or team of developers we can arrange project execution as well in 24/7 mode.

Do you also outsource work to other teams?

No, we do not. All the projects are executed and delivered by our own developers.

What payment methods do you accept?

We accept credit cards, wire transfers and paypal.

What do you mean by 100% satusfaction?

We offer 100% satusfaction or money back on our all projects? You can check about us page to know more about the gurantee and money back policy.

We are agency and do not want you to show our work samples, how will you ensure this?

We will be glad to sign Non Disclosure Agreement (NDA) with you, 90% of our agency clients have opted for that and the work we do for them have nver been disclosed to anyone.